Last updated: 24 October 2026
This policy explains how Truelogic Solutions (“we”, “us”) collects and uses personal data when you visit truelogicsolutions.co.uk or contact us. We are the data controller for this information. [REVIEW: add your registered company name, company number and business address here.]
What we collect
- Details you give us through our contact form, email or phone: your name, email address, phone number, business name and message
- Technical data such as your IP address, browser type and pages visited, collected through cookies (see our Cookie Policy)
Why we use it and our lawful basis
- To respond to enquiries and provide quotes: legitimate interests, or steps taken at your request before entering into a contract
- To provide products and services you buy from us: performance of a contract
- To meet legal and accounting obligations: legal obligation
- To send marketing emails, only where you have agreed: consent, which you can withdraw at any time
Who we share it with
We only share data with service providers who help us run our business, such as our website host, email provider and form provider, and only as needed. We do not sell your personal data. Some providers may process data outside the UK; where they do, we rely on appropriate safeguards such as UK adequacy regulations or the International Data Transfer Agreement.
How long we keep it
We keep enquiry data for up to 24 months after our last contact with you, and customer records for as long as needed for legal and accounting purposes (normally six years).
Your rights
You have the right to access, correct, delete or restrict the use of your personal data, to object to processing, and to data portability. To exercise these rights, email sales@truelogicsolutions.co.uk. If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Contact us
Email sales@truelogicsolutions.co.uk or call +44 7833 610826.
